We care about the quality of our products and offer a warranty on all purchased items.

1. Warranty Period
Products are covered by a 14-calendar-day warranty starting from the day of receipt.

2. What the Warranty Covers
The warranty applies to the following cases:

• Manufacturing defects
• Structural flaws
• Material damage that is not caused by the customer

3. What the Warranty Does Not Cover
The warranty does not apply to:

• Natural wear and tear
• Damage caused by improper use or care
• Exposure to water, moisture, or extreme environmental conditions (unless the product is specifically intended for such conditions)
• Mechanical damage (impacts, drops, etc.)

4. Custom-Made Products
For custom-made products, the warranty applies exclusively to technical/manufacturing defects and does not cover subjective assessments of design or visual characteristics.

5. Claiming the Warranty
To claim the warranty, please contact us and provide:

• Your order details
• A photograph or video illustrating the issue

6. Resolution
Once the issue is confirmed, we will provide one of the following:

• Product repair, or
• Product replacement, or
• A partial or full refund (based on an individual assessment)

Our goal is to ensure that every customer is completely satisfied with their product.