TERMS AND CONDITIONS

Welcome to our online store: www.wonderwood.ge Please review the following Terms and Conditions, which govern the purchase of our products.

1. General Conditions
By using this website, you agree to these Terms and Conditions.
By accessing and using the website, the user confirms that they have read and agree to these terms.
The company reserves the right to update or modify these terms at any time without prior notice.
Updated terms shall take effect immediately upon their publication on the website.

2. Products
We offer both ready-made and custom-made handcrafted wooden products, including pet houses, lamps, indoor and outdoor children's playhouses, and more.
Ready-made products match the provided photographs as closely as possible; however, due to the handcrafted nature of our items, slight variations in color, texture, and details may occur.
Custom-made items are crafted based on individual specifications and may vary slightly in appearance.

3. Placing an Order
Orders can be placed for both ready-made products and items featuring individual designs.
An order is considered confirmed only after the payment (or advance deposit) is received.
By placing an order, the user confirms that all provided information (first name, last name, address, phone number, etc.) is correct.
The company reserves the right to refuse to fulfill an order if there is a suspicion of fraud, incorrect data, or other risks.

4. Pricing and Payment
All prices are listed in Georgian Lari (GEL).
For custom-made products, an advance payment may be required.

Payments can be made using the following methods:
– Online payment via bank card or a third-party payment platform.
– Cash on delivery/payment to the courier (if available).

5. Liability
The user is responsible for providing the correct contact and delivery information.
Delivery is available throughout Georgia.
Delivery times and shipping costs are specified in the relevant section of the website.
Delays caused by a third party (the courier company) are not the responsibility of the company.
If the courier is unable to contact the user or find the delivery address, the delivery may be postponed.

6. Personal Data
The company processes the user's personal data in accordance with Georgian legislation.
Data is used to ensure order acceptance, processing, delivery, and communication with the customer.
By registering and/or placing an order, the user agrees that their contact information (email and phone number) may be used for marketing communications regarding new products, sales, and other offers.
The user can opt out of marketing messages at any time by using the unsubscribe link provided or by notifying the company in writing.
Transferring data to third parties is permitted only when necessary to fulfill the order (e.g., sharing details with the courier company).
All data is protected by technical and administrative security measures.

7. Intellectual Property
The website content (text, photographs, design, logos, and style) is the property of the company or is used with appropriate permission.
Copying or distributing any material from this site is permitted only with the prior written consent of the company.

8. Amendments
The store reserves the right to update these Terms and Conditions at any time.